The stories and lived experiences of tamariki and rangatahi, their whānau, caregivers and community are at the centre of our monitoring approach.
We also talk with iwi
TribeView the full glossary
and Māori organisations, agencies that have tamariki in their custody, and other government organisations and community providers that provide services or support in the oranga tamariki system (through both the care and protection and youth justice pathways).
We have three yearly monitoring cycle. This means we'll visit your community once every three years. View our schedule below.

Three yearly monitoring schedule - July 2023 to June 2026

Region Visits start w/c:
Upper South Island 14 August 2023
Taranaki and Manawatu 18 September 2023
Auckland 11 March 2024
Canterbury 15 April 2024
Bay of Plenty and Central Plateau 30 September 2024
Greater Wellington 17 March 2025
Te Tai Tokerau 21 April 2025
Waikato 6 October 2025
Lower South 16 March 2026
Hawkes Bay and East Coast 20 April 2026

 Download our detailed 2023 - 2026 monitoring schedule

 Three year monitoring schedule - July 2021 to June 2023

Region Visits start the week of:
Upper South Island 26 July 2021
North and West Auckland 9 August 2021
Canterbury 18 October 2021
Taranaki/Manawatu 1 November 2021
Central Auckland 28 February 2022
Te Tai Tokerau 28 February 2022
Bay of Plenty 9 May 2022
South Auckland 22 August 2022
Lower South Island 12 September 2022
Greater Wellington and Hutt Valley 10 October 2022
Waikato 27 February 2023

Hawkes Bay and East Coast


East Coast cancelled

Hawkes Bay postponed

Dannevirke and Wairarapa 13 March 2023


We want to understand how well the monitored organisations are meeting their obligations under the Oranga Tamariki Act and associated standards and regulations, including the National Care Standards Regulations and supporting positive outcomes for tamariki
Children (plural) aged 0-13 yearsView the full glossary
and their whānau
Whānau refers to people who are biologically linked or share whakapapa. For the Monitor’s monitoring purposes, whānau includes parents, whānau members living with tamariki at the point they have come into care View the full glossary

We also want to know how the oranga tamariki system enables tamariki and whānau to experience positive outcomes, and what the barriers to this are. To do this, we have created a series of prompts that guide our kōrero
Conversation or discussionView the full glossary
. The prompts are based on our Outcomes Framework and our Assessment Matrix.

Effective and meaningful monitoring requires a mix of approaches and the use of quantitative (numbers) data and qualitative (experiences) information.

We hear the stories of tamariki and rangatahi
Young person aged 14 – 21 years of ageView the full glossary
who are receiving, or have previously received, services or support through the oranga tamariki system, and their whānau. Where tamariki are in care, we also speak with their caregivers.  We speak to the people who make up their communities, this includes hapū
Sub-tribeView the full glossary
, iwi
TribeView the full glossary
, social service providers and non-government organisations. 

Information from kaimahi of government organisations, such as Police, health and education, also helps us develop a holistic picture of the experiences of tamariki, rangatahi and their whānau. 

Information from kaimahi of organisations that provide services under the Oranga Tamariki Act , including those with care and custody responsibilities (Oranga Tamariki, Open Home Foundation and Barnardos) help us understand what parts of the system are working well, and what aren't working so well.

Every year, we report our findings to the Minister for Children and publish our report on Experiences of Care in Aotearoa
New ZealandView the full glossary
. The Experiences of Care report includes insights from communities we have visited during the year, and nationwide data that we request from Oranga Tamariki and other agencies with custody and care of tamariki
Children (plural) aged 0-13 yearsView the full glossary
and rangatahi
Young person aged 14 – 21 years of ageView the full glossary

Every three years, we also produce a comprehensive report on the state of care in Aotearoa, which will include information from our visits across the motu (country).

These reports will all be published on our website. View our reports 

If we’ve visited your community, we’ll also provide a report summarising the insights we have gathered. We call these ‘sharing back’ reports and they are an important part of our mahi
WorkView the full glossary
. They are not published by us.

We prepare one for just for the community, and one for kaimahi of monitored agencies (our team will discuss this with you when we visit). We hope these are used to prompt action at a regional level.

We’ll also refer to the sharing back reports when we come back to your community to see what changes have been implemented since our last visit (we visit every three years).

We have created Ngā Kete
Range of documents and tools developed to help explain to stakeholders what we do, and how we want to talk with peopleView the full glossary
to help explain what we do and what to expect when we meet with people.

Information for whānau

Information for caregivers (including whānau caregivers)

Information for tamariki and rangatahi

Information for kaimahi (staff) of monitored organisations

Information for kaimahi (staff) of non-monitored and community organisations

View the full glossary
service provider webpage" rel="noopener noreferrer" href="/when-we-visit/kaimahi-of-iwi-service-providers/" target="_blank">Information for kaimahi of iwi service providers

Helping us connect with tamariki, rangatahi, whānau and caregivers - information for connectors

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