Whānau

What to expect when we visit whānau

We check that tamariki
Children (plural) aged 0-13 yearsView the full glossary
and rangatahi
Young person aged 14 – 21 years of ageView the full glossary
in care, or known to Oranga Tamariki, are well looked after and have what they need.

We do this by collecting information from many places, including talking with tamariki and rangatahi, whānau
Whānau refers to people who are biologically linked or share whakapapa. For the Monitor’s monitoring purposes, whānau includes parents, whānau members living with tamariki at the point they have come into care View the full glossary
, caregivers and people that work with tamariki and rangatahi in care or known to Oranga Tamariki.  The information we gather is used to inform our reports.

We want to kōrero
Conversation or discussionView the full glossary
 with you because your experience matters. This is a chance for you to share your thoughts and tell us what’s been happening for you.

What you say will help us understand what is working, and what needs to change to make the system better for tamariki
Children (plural) aged 0-13 yearsView the full glossary
and rangatahi
Young person aged 14 – 21 years of ageView the full glossary
, and for their whānau
Whānau refers to people who are biologically linked or share whakapapa. For the Monitor’s monitoring purposes, whānau includes parents, whānau members living with tamariki at the point they have come into care View the full glossary
.

We kōrero
Conversation or discussionView the full glossary
with people individually and in groups. We will work with you to decide how and where we kōrero. We want you to feel as comfortable as possible.

Talking with us is completely voluntary. We use a range of questions to help guide you through the kōrero. If we ask you something you’d prefer not to answer, you don’t have to. Just let us know.

You can change your mind about speaking with us at any time. You don’t have to tell us why you’ve changed your mind.

We won’t tell anyone you spoke with us and we de-personalise all information we gather. This means you won’t be able to be identified.

When we talk with you, we write down what you say so we don’t forget, but we won’t write your name. Our notes are stored safely and securely where only certain staff from our organisation can see them. 

We sometimes use quotes in our reports, but we will only do this if they do not identify the person who spoke with us.

Your name will not be shared with anyone unless we are worried about your safety, the safety of someone else, or a serious crime has been committed. If this happens, we will discuss it with you first, as long as it is safe to.

If we are talking to you in a group, other people may say things that they don’t want anyone else to know, so please don’t share what they say with anyone.

Read our privacy statement

After we have completed our visit to your community, we analyse all of the information we have gathered and then share our findings with you. This will let you know what we heard across your region.

If you choose to kōrero
Conversation or discussionView the full glossary
with us, we will let you know when you can expect to receive this information.