We check that organisations supporting and working with, , and their are meeting their needs, delivering services effectively, and improving outcomes.
The stories and lived experiences ofand , their , caregivers and community are at the centre of our monitoring approach. We also talk with government organisations such as Oranga Tamariki, Police, Health and Education, and Māori organisations, and non-government community organisations.
These voices of experience help us understand how well services are working together in a community to improve outcomes for tamariki and rangatahi.
We combine what we hear from communities we visit with the nationwide data and information we collect and analyse to inform our reports.
We request data from agencies which helps us understand part of the picture. We also work with the Social Wellbeing Agency to gather data about the oranga tamariki system. Together this data helps us develop insights into what is working well, and what isn't, for.
We visit every community once every three years. When planning and visiting a community, we follow our monitoring phases which outline how we engage. There are seven key phases, with whanaungatanga, woven throughout. This is an iterative approach designed to help us continuously learn, adapt and improve our monitoring practice.