What we do | Ā mātou mahi
We check that organisations supporting and working with
, , and their are meeting their needs, delivering services effectively, and improving outcomes.We determine:
- compliance with the Oranga Tamariki Act, National Care Standards and other regulations
- the quality and impact of service delivery and practices
- outcomes for children, young people, whānau and families who receive services or support.
- Oranga Tamariki - Ministry for Children
- Other organisations with statutory custody and delegations under the Oranga Tamariki Act, such as Open Home Foundation and Te Pūkāea o Te Waiora
- NZ Police (Youth Justice)
We engage with organisations that provide services to tamariki and whānau under s396 and s403 of the Oranga Tamariki Act
- Other Non-Government Organisations such as care partners, youth justice programmes, and early intervention services
- , and Māori social services
We also monitor how other government agencies, such as Education, Health, Kainga Ora, and Social Development interface with the oranga tamariki system
How we do this
The stories and lived experiences of
and , their , caregivers and community are at the centre of our monitoring approach. We also talk with government organisations such as Oranga Tamariki, Police, Health and Education, and Māori organisations, and non-government community organisations.These voices of experience help us understand how well services are working together in a community to improve outcomes for tamariki and rangatahi.
We combine what we hear from communities we visit with the nationwide data and information we collect and analyse to inform our reports.
Gathering data
We request data from agencies which helps us understand part of the picture. We also work with the Social Wellbeing Agency to gather data about the oranga tamariki system. Together this data helps us develop insights into what is working well, and what isn't, for
.Gathering information from communities
We visit every community once every three years. When planning and visiting a community, we follow our monitoring phases which outline how we engage. There are seven key phases, with whanaungatanga, woven throughout. This is an iterative approach designed to help us continuously learn, adapt and improve our monitoring practice.
Our guiding documents
Read more about our monitoring approach, our big questions and our outcomes framework in our guiding documents.