Appendix Four: Resources and getting help

This report includes data and information that may be distressing. Some options and resources for help are outlined below.

Talking to someone, like a family member or friend, can make a real difference if you are having a hard time or you are worried about someone else. If you need to talk about how you’re feeling right now, trained counsellors are available free of charge at anytime of the day or night – call or text 1737.

You can also talk to a doctor, nurse, counsellor or other health professional. They are used to talking about personal things and not just about illnesses. School counsellors and school nurses are there to help too.

Helplines are free and private and can help with problems whether they are big or small. If a helpline you try is not the right one for you, they will often try to direct you to the right one.

  • Need to talk? Free call or text anytime on 1737 or go to 1737.org.nz

  • WhatsUp: call 0800 942 8787 or web chat whatsup.co.nz/contact-us

  • Youthline: call 0800 376 633, free text 234 or web chat youthline.co.nz/webchat- counselling

  • Healthline: call 0800 611 116 for advice and information from a registered nurse.

  • Child Rights Line: call 0800 224 453 for information and advice about your rights and how you should be treated.

  • VOYCE Whakarongo Mai: call 0800 4 VOYCE / 0800 486 923 or email: contactus@voyce.org.nz for support for care-experienced tamariki
    Children (plural) aged 0-13 yearsView the full glossary
    and rangatahi
    Young person aged 14 – 21 years of ageView the full glossary
    . You can also look at what services are available in your area at familyservices.govt.nz/directory

  • Youth Law Aotearoa
    New ZealandView the full glossary
    helps child and young people with legal issues. You can get free legal advice on lots of different issues from bullying at school or feeling safe at home, to police and youth justice: 0800 884 529 or email: nzyouthlaw@gmail.com.

  • Transition support services help rangatahi who are leaving care or youth justice. Call 0800 55 89 89.