Monitoring phases

Our monitoring phases

When planning and visiting a community, we follow our monitoring phases which outline how we engage.

There are seven key phases, with whanaungatanga, woven throughout. This is an iterative approach designed to help us continuously learn, adapt and improve our monitoring practice.

Whanaungatanga | Engage

Whanaungatanga is about people and connections and is the foundation that supports everything that we do. When we apply whanaungatanga, we build safe, respectful, and reciprocal relationships and connections with others. These relationships enable us to actively listen and provide opportunities for people to share their experiences with us.

Hōkaitanga | Scope and plan

Hōkaitanga is the process of refining and agreeing our areas of focus for a monitoring visit. This informs our schedule of activity, including where in the community we we will go and who we will seek to hear from.

Whakaaro | Conduct fieldwork and gather insights

Our whakaaro phase outlines the things we must do when conducting our monitoring and gathering information from communities. Our kawa
PoliciesView the full glossary
applies to all our kamahi when in communities.

Tātari | Synthesise findings

Tātari is the time where we prepare our information for coding and how we share the findings of engagements with the communities we have visited.

Whakamahi (draft and consult)

Whakamahi is the process of closing the loop between the Monitor and those we speak to during our engagements. This is a time for sharing back to communities and thanking those that have shared their voices with us.

Whakamahi is also a time for us to reflect as a team through the process of ​​​​​​​Kia Huritao.

Whakapuaki (finalise, publish and share)

When we write our reports, we are analysing the data we have received and the information we have gathered from across the motu (country). We think about the insights we have gathered and how this information can be presented.

Once complete, our reports are provided to the Minister for Children (and other Ministers), tabled in Parliament and published on this website. 

Turukitanga (follow up and maintain)

Turukitanga is when we reflect on what we have learned along the way about how well the oranga tamariki system is promoting well-being of tamariki
Children (plural) aged 0-13 yearsView the full glossary
, rangatahi
Young person aged 14 – 21 years of ageView the full glossary
and whānau
Whānau refers to people who are biologically linked or share whakapapa. For the Monitor’s monitoring purposes, whānau includes parents, whānau members living with tamariki at the point they have come into care View the full glossary
.